Enrolling in Digital Banking

You sure can... but after you re-register! To transfer your registration, you must use your existing Username used when logging into our old platform. (This is how we know who's who during registration!) 

Once your account has been registered in the new system, you can go into your settings and change your Username. 

You'll be able to register as a new user beginning Friday, August 11.

All members on an account (both primary and joint) will need to register separately with their own Usernames and Password if they wish to access Digital Banking.

Most members will only need to register once. If you have multiple member account numbers, you’ll be able to view all of your accounts under your new Username once you’re registered! 

However, business accounts and some specialty accounts won’t automatically be linked and will need to be registered separately.

If there’s an account you’re on that doesn’t appear on your dashboard, it’s possible the account is hidden. To un-hide an account, click on Settings then choose Accounts. From there, you can click on the pencil icon next to each account to make edits.

Still don’t see the account? Try logging out and back in. If you're still having issues, give us a call at 704.375.0183 or send us a secure message in Digital Banking.

To hide an account, click on Settings the choose Accounts. From there, you can click on the pencil icon next to each account to make edits. You may hide accounts from widgets, such as Dashboard, My Accounts, Transfers, etc. But don't worry, you won’t lose any transaction data and it will all still be there should you decide to come back and un-hide this account.

If any of your accounts end in the last 3 digits, it may be hard to tell them apart on your dashboard. We recommend giving each account its own nickname and color by clicking on Settings and then choosing Accounts. From there, you can click on the pencil icon next to each account to make edits.

You can still get the full account number by selecting each account and selecting Account Details.

You will be able to see 2 years’ worth of statements will be available in Digital Banking.